Medical Compliance

The Australian Health Practitioner Regulation Agency (AHPRA) regulates how health practitioners advertise their services. Pages.Health ensures your website meets all AHPRA advertising guidelines.

What We Handle Automatically

• Registration Badge Display: Your AHPRA registration number is prominently displayed with a direct link to the AHPRA register for verification
• Title Accuracy: Protected titles (Doctor, Surgeon, Psychologist, etc.) are only used when verified against your registration
• Qualification Display: Your qualifications are displayed accurately as registered with AHPRA
• Renewal Reminders: We notify you before your registration expires so your website stays compliant

Prohibited Content

The Australian Privacy Principles (APPs) under the Privacy Act 1988 govern how health service providers must handle personal and health information. Pages.Health provides tools to help you meet these obligations.

Built-In Privacy Features

• Privacy Policy Generator: Automatically generates an APP-compliant privacy policy tailored to your practice
• Collection Notice: Clear notices on contact forms explaining how patient enquiries are handled
• Secure Data Handling: All form submissions are encrypted in transit (TLS 1.3) and at rest (AES-256)
• Australian Data Storage: Your website and patient enquiries are stored on Australian servers
• Data Breach Procedures: We have processes in place to notify you immediately if a breach occurs

Your Responsibilities

While Pages.Health provides compliant infrastructure, practitioners must:

• Respond to patient enquiries securely (not via unencrypted email)
• Maintain appropriate records of consent
• Have a documented privacy management plan
• Train staff on privacy obligations

The Therapeutic Goods Administration (TGA) regulates advertising of therapeutic goods and services in Australia. Medical websites must not make prohibited representations about treatments, devices, or therapeutic outcomes.

How Pages.Health Helps

• Content Review: Our content generation system avoids non-compliant language and prohibited claims
• Service Descriptions: Pre-approved medical service descriptions that comply with TGA guidelines
• Disclaimer Templates: Appropriate disclaimers for different service types (cosmetic, surgical, allied health)

Restricted Claims

All Pages.Health websites are built to meet WCAG 2.1 Level AA accessibility standards, ensuring your practice is accessible to patients with disabilities.

Accessibility Features

Accessible websites are not only a legal consideration under the Disability Discrimination Act 1992 but also help you reach a wider patient base.

Your medical practice website requires enterprise-grade security. Pages.Health implements multiple layers of protection to safeguard your practice and patient data.

For detailed information about your compliance obligations, refer to these official sources: